Tag results for "customer experience"
- Data Adolescence: Most Enterprise Firms Are At the Low End Of MaturityA Merkle study shows that large firms are lagging when it com ...
- Nearly One In Three B2B Marketers Admit To Delivering Poor Digital ExperiencesA survey by Episerver has seen nearly one in three B2B markete ...
- The Customer Voyage: Firms Are Getting Better At Mapping ItTravel firms are more satisfied than retailers in their customer journey optimizatio ...
- Six Ways To Improve The Customer ExperienceBrands like Disney are using machine learning and other advanced technologies ...
- FCA Hiring 'Brand Experience And Innovation Manager'The employee will be charged with improving the overall customer experience f ...
- Adobe Enhances Its Digital Experience PlatformAdobe's AI-based tools help brands personalize customer experiences across channels, the compa ...
- Hunter Douglas Uses Speech Analytics Feedback To Improve Customer ExperienceManufacturer and marketer Hunter Douglas analyzed customer communications to identify when a ...
- Diageo To Run Competition For Customer Experience Project Worth GBP20kDiageo has announced it is working with media conference MAD//Fest London ...
- One In Three B2B Marketers Cite Data As Critical ChallengeDun & Bradstreet's Marketing and Advertising Outlook found 88% of B2B markete ...
- Pergolino And Englund Join ActiveCampaignMaria Pergolino will serve as ActiveCampaign's first Chief Marketing Officer. Chris Englu ...
- M&C Saatchi Live LaunchedM&C Saatchi Sport & Entertainment has launched a global brand experience agen ...
- Craftsman Leverages Ad Unit Tech In Dream Garage Contest To Build Awareness In CanadaThe contest was built into interactive digital display that allowed users ...
- Now Hear This: Amplifon App Exceeds Expected ResultsAmplifon needed a service to help its customers get comfortable with the ...
- Bravo Breaks Records With 'Dirty John' PodcastHistorically, Bravo had been known as a destination for quality reality programmin ...
- Zwilling's Digital Transformation Brings Amazing ResultsBy optimizing digital, the brand's history -- dating to 1731 -- a ...
- Hit Shows Being Turned Into ExperiencesHit TV shows are being transformed into experiences audiences can participate i ...
- SugarCRM Offers New Data Integration Service For Sales RepsSugar Connect serves data to sales reps when they are communicating wi ...
- Cheetah Digital Debuts Cross-Channel Engagement SuiteThe new platform provides personalized multichannel experiences, the company says. ...
- Personalization A Big Factor In Driving Customer Experience, Study SaysContent personalization is one of the most effective tactics, but challenges rema ...
- Macy's Changing Its Marketing StrategyMacy's will begin testing same-day delivery in 30 markets for online orde ...
- CarGurus Highlights User ExperiencesThe company "has evolved and grown our commitment to television as pa ...
- Britons Are The Happiest Online Shoppersit may come as a surprise, but Britons have been identified ...
- SharkNinja Analyzes Keywords In Reviews To Improve Customer Service, Reduce CostsSharkNinja marketers worked with Clarabridge to analyze keywords and identify unmet consum ...
- Yahoo! The UK Needs An Apology? Again!Did you get cut off yesterday too? UK telcos need to wa ...
- United Airlines Loyalty Miles Will No Longer ExpireUnited also now offers discounted membership to Clear, pre-screening service that allo ...
- Mitsubishi Launches Pop-Up Test DrivesThe automaker kicks off the pilot program on Wednesday in Los Angel ...
- The Changing Face Of My Brand LoyaltyI used to be quite brand-loyal, with British Airways, for example, ...
- It Takes More Than Data To Improve The Customer ExperienceAmong marketers surveyed, 32% said they would invest in data, analytics a ...
- Lexus Offers Off-Road Adventure At Luxury ResortGuests of Blackberry Mountain Resort in Tennessee can jump in the driver ...
- Jeep Fans Converge To Celebrate Brand, Welcome New GladiatorThe three-day event, now in its third year, is expected to dr ...
