Tag results for "customer relations"
- Prepare For An Influx Of Customer Communication This Holiday SeasonConsumers and businesses alike can expect a bombardment of phone calls a ...
- Google, Salesforce Form Data Integration PartnershipGoogle and Salesforce have entered into a partnership to integrate their respecti ...
- Social Failing Customers? There's A (Whats)App For ThatResearch shows social media is letting down customer service because that's n ...
- Lytics Launches Orchestrate, Centralizing Cross-Channel Analytics Into One PlatformCustomer data platform Lytics launched a new feature on Wednesday that enabl ...
- Evergage Releases Triggered Email CampaignsEvergage is doubling down on email, releasing a new trigger-based email to ...
- CEOs Give Themselves High Marks For Improving Customer Experiences Improving customer experience is one of the main drivers of digital transformati ...
- Come Fly With Me -- But Don't Expect Customer ServiceTravel sites have been outed as failing half of the Brits th ...
- Airlines Customer Satisfaction Takes A Turn For The WorseThe airlines industry has nosedived in a new study in to custom ...
- BA's Crown Slips As Airlines Outed For Poor ServiceNew research shows that no industry has worsened in customer experience ...
- Less Than Half Of Consumers Satisfied With Email-Based Customer Service Eight out of ten shoppers are willing to switch brands after ...
- Digital Media Forces Consumers To Drop Faith In BrandsThe research results are in -- and it's not good reading. Consume ...
- Gap Between British And US Customer Experience WideningAmerican customer experience is typically better than in the UK, but n ...
- Shoppers Are Fickle On Stock LevelsEuropean shoppers do not have a lot of patience. While 70% a ...
- Sizmek Hires First Data Officer, Initiates Ops OverhaulSizmek, the people-based creative optimization and data activation platform, announced the appointme ...
- The Need For A Holistic And Custom-built CRM In Health CareFrom retail to banking to hospitality, progressive industries are embracing advanced custom ...
- UK Dominates Top Spots In Dotmailer's League TableDotmailer has released its "Hitting the Mark" report on who's getting ema ...
- Oracle Boosts Marketing Cloud Services With Added AI, Chat FeaturesOracle unveiled new chat features and adaptive intelligence to its Customer Experien ...
- TalkTalk And BT Broadband Offer The Worst ServiceTalkTalk and BT have been outed by a Which? survey as providi ...
- United's CEO Criticised For Poor Leadership"Marketing Week" columnist Mark Ritson takes United's CEO to task over wh ...
- "Tone Deaf" Email Sparks Outrage Against United's CEOThe Daily Mail has blasted United Airline's CEO, Oscar Munoz, for ...
- 87% Of Insurers Expect IoT To Improve Customer RelationshipsInsurance companies seem to have their eye on smart homes as ...
- Turning Customers Into MembersThe Internet of Things is ushering in a new form of ecommerc ...
- 78% Say Internet Of Things Improved Customer ExperienceThe Internet of Things is impacting every business in one way ...
- Trillium Software Launches Trillium Precise To Enhance Customer DataTrillium Software, a data solutions provider, announced on Wednesday the release ...
- Avoiding The Customer Kiss OffA consumer who is unsatisfied with a company will ignore their pri ...
- ROR: Return on Relationship"... a Return on Relationship is the value that is accrued ...
- Pernod Ricard Seeks Direct Relationships With Customers And Their DataPernod Ricard is putting a heavier focus on collecting data directly fr ...
- Poor Service Costs British Companies GBP37bnMore than a quarter of consumers chose to spend less with ...
- EasyJet Restructures Marketing Team To Focus On The CustomerBudget airline easyJet has moved two of its marketing heads into n ...
- Maropost To Launch Sales CloudThe upcoming Maropost Sales Cloud will add a host of automated digit ...
