TV Providers, As Well As Streamers, Hit New Levels Of Customer Satisfaction In 2021

While products and services overall have yet to fully regain their pre-pandemic customer satisfaction levels, television/internet providers, as well as streaming media, were among just three categories to actually exceed their 2019 levels in 2021.

That’s according to The Qualtrics XM Institute, a resource for experience management (XM) professionals, which …

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