Curated Guide to Research
MediaPost's comprehensive guide to current research in the marketplace.
A resurgence of in-store shopping continues, while a monstrous Cyber Monday pushed weekend online sales to a new high of $41.1 billion.
Surveys from both the National Retail Federation and ICSC predict resilient shoppers will spend about 3% more than last year.
While not likely to top last year's record, sales are expected to come close at $22 billion.
Biggest pain points? Understaffing, unhelpful associates and too-high prices.