• 46% Bought via Mobile, 45% Influenced During In-Store Purchase
    A new study projects a surge in mobile commerce with more than half of consumer having spent money on an activity via a mobile device. More than three quarters plan to conduct mobile commerce in the next 12 months.
  • Mobile Commerce Website Targets Repeat Visitors
    The popular phrase "Go big or go home" does not apply to crafting mobile commerce website pages and the bigger the page, the more time it takes to load. The more time it takes to load, the more frustrated consumers become, which can lead to consumers abandoning the site.
  • Customer Experience Top Issue at eTail West
    Throughout the dozens of sessions at eTail West, there was one topic that was stressed in virtually every session: customer experience with much discussion of the new omnichannel model.
  • Samsung Mobile Wallet Leverages Location
    Samsung is emulating Apple in more and more aspects of its portfolio, and the latest is its Wallet, which unlike most offerings of that name does not support NFC, but is similar to the iPhone's Passbook.
  • British Consumers Warm to Mobile Shopping
    Britons took to mobile shopping in a big way in 2012, the total of GBP7.5billion spent via mobile devices accounting for 12 per cent of total online sales, representing a three-fold rise in the proportion of total online sales constituted from sales on smartphones and tablets.
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