A quick switch to connected TV, the gaming community and a new dinner idea are driving healthy results for the chicken restaurant.

The process involves additive bioprinting technology that uses chicken cells as well as plant material, with "almost no animal involvement."

Chick-fil-A and Chipotle top the American Customer Satisfaction Index. But even before the pandemic, consumers were losing their appetite for restaurants.

Maeve Webster, president of Menu Matters, explains what comes next in this "We're re-opening -- oops, maybe not" period.