Streaming Satisfaction: Netflix Drops, HBO Max Is Tops -- Including In Ad-Supported Ranking

HBO Max easily leads the industry in overall customer satisfaction, while satisfaction with Netflix has dropped from first to fourth place since last year, according to the latest Streaming Satisfaction Report from Whip Media.

HBO Max’s $9.99 ad-supported tier also gets the highest marks among the major ad-supported video-on-demand (SVOD) …

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