Commentary
Streaming Satisfaction: Netflix Drops, HBO Max Is Tops -- Including In Ad-Supported Ranking
- by Karlene Lukovitz @KLmarketdaily, August 9, 2022
HBO Max easily leads the industry in overall customer satisfaction, while satisfaction with Netflix has dropped from first to fourth place since last year, according to the latest Streaming Satisfaction Report from Whip Media.
HBO Max’s $9.99 ad-supported tier also gets the highest marks among the major ad-supported video-on-demand (SVOD) …
Karlene Lukovitz is editor of MediaPost's "Digital News Daily" and writes the weekly "Video Insider" and "Advanced TV Insider" columns. You can reach her at karlene@mediapost.com.
