Unilever Wants To Pay Only For Online Ads People Actually See

Somehow, I’d think this would happen more. There’s a report that Unilever and Group M’s Mindshare agency, are working with a new standards for viewability that insists, well, that ads are really viewed by real human beings.

Come on! Let’s be reasonable.

The story, from, has a kind of uh-oh-bad-development tone I find a little puzzling, though I may be reading too much into it. The headline, “Will Unilever’s Higher Standards Jeopardize Industry Effort?” seems to suggest that by making some demands for viewability, Unilever and Mindshare are just confusing things mightily. “What if everbody thought the same way you do?” Yossarian was asked in a totally different context in Catch-22. But his answer makes sense: “Then I’d be a damn fool to think any different.”

According to the story, Unilever only considers an ad when all of it is viewable; when a user willingly clicks it to play; when at least half the ad plays, and when the sound is on. The industry standard is that only half of the video has to be in view, for at least two seconds.

AdAge continues:

Unilever's standard isn't really that stringent, said Ari Bluman, chief digital investment officer of WPP's GroupM. "What we're asking for is that we no longer want to buy ads that are not viewed by human beings."

All of that would sound perfectly reasonable to you in lots of other contexts: You pay for what you want. In fact, that’s not always true. You pay for cable TV and doubtless get channels you don’t want. You order restaurant food and are served side dishes you really don’t care about. You have lots of features on your car that you never asked for. But those are things you get you didn’t want, like autoplay ads. A tougher viewability standard like Unilever suggests is paying for what you really want, if you can get it.

Online isn't like TV or print, where things can't be counted so well. Online's analytics have a pretty good bead on everything, and the industry uses that to sell itself; it can't very well deny it when it comes to accounting for what people don't watch, too.  

Unilever says publishers are agreeable. It’s not so easy for them not to be, with a company as big as Unilever.  But why not be agreeable? As Rob Master, vice president of media for the Americas as Unilever, explains, there are 50 billion ads to bid on every day. He doesn’t note that most of those are on sites you wouldn’t want to be caught dead on, but the point is clear nonetheless: There is no real great scarcity in online advertising, most of the time, for most categories.

Besides, Unilever points out, weren’t the viewability standards the industry adopted just minimums? Why not demand more, if you can get away with it?
4 comments about " Unilever Wants To Pay Only For Online Ads People Actually See".
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  1. Mike Einstein from the Brothers Einstein, November 11, 2014 at 10:11 a.m.

    The tallest midget debate marches on.

  2. Jeff Bander from Sticky, November 12, 2014 at 4:49 p.m.

    Reasonable and smart.
    Digital is the only media that can have this conversation.
    The SEEN index is the key. Coming soon.
    Know if your ads are actually SEEN , not just in screen...and how long...

  3. Andre Parreira from WebSpectator, November 13, 2014 at 7:27 a.m.

    I think the GTS - Guarantee To See Impressions from is the way to go. The industry wants the "seen" impression not just the "viewed" one. Since January 2014, that buying FaceTime with your consumer, a pure performance brand advertisement, is available and its MRC accredited. For more info check:

  4. Ed Papazian from Media Dynamics Inc, November 13, 2014 at 7:56 a.m.

    While this definition of "viewability" makes much more sense than the so-called industry standard, one wonders what percentage of the "audience" qualifies under Unilever's mandate? It must be a very small percentage in any given exposure situation, which tells me that the ads being utilized are probably not pure branding ads but those of a more specialized, direct response nature.

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