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Search Ads Cost Per Lead Rise, Conversions Fall

The cost of generating leads through search ads has risen, while conversion rates fell across nearly all industries year-over-year (YOY).

Analysts at LocaliQ’s Wordstream looked at 17,253 U.S.-based search-advertising campaigns running between April 1, 2022 and March 31, 2023 to create an in-depth search advertising benchmark for 23 industries. About 80% are attributed to Google Ads based, with the remaining 20% attributed to Microsoft Advertising.

The 2023 report for key trends and insights features data on the average conversion rate, cost per lead (CPL), click-through rate (CTR) and cost per click (CPC), comparing the data in the 2022 report.

The CPL rose YoY for all industries but two -- Automotive Sales, and Beauty and Personal Care. This means 91% of industries saw an increase in how much it costs them to acquire a lead through search ads. This trend is similar to what LocaliO’s Wordstream saw in its 2022 data, but the 2023 update shows these increases YoY have slowed.

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The biggest increases in CPL YoY were Career and Employment, up by 52.19%; Arts and Entertainment, up by 49.18; and Real Estate, up by 46.22%.

The average cost per lead in Google Ads this year is $53.52, according to the study. The top five areas for average cost per lead by industry includes:

  • Career and Employment – 132.95%
  • Attorneys & Legal Services – 111.05%
  • Furniture – 108.85%
  • Finance & Insurance – 90.02%
  • Business Services – 87.36%

All but two industries — Beauty and Personal Care, and Education and Instruction — experienced a decline in conversion rates. The industries with the highest conversation rates include:

  • Animals and Pets -- 13.41%
  • Physicians and Surgeons -- 13.12%
  • Automotive Repair, Service, and Parts -- 12.61%
  • Dentists & Dental Services – 10.40%
  • Home & Home Improvement – 10.22%

The three industries with the lowest average conversion rates were Apparel, Fashion, and Jewelry at 1.57%; Furniture at 2.57%; and Real Estate at 2.88%.

The industries with the highest click-through rates included Arts and Entertainment: 11.78%, Sports and Recreation at 10.53%, and Travel at 10.03%. The industries with the lowest click-through rates included Attorneys and Legal Services at 4.76%, Home and Home Improvement at 4.80%, and Business Services at 5.11%.

The detailed report also provide comparisons between 2022 and 2023 numbers.  

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