Commentary

AI Is Coming To Phones - And Consumers Are Worried: Study

Phone makers like Apple, Google and others are racing to add AI technology to their devices, despite consumer concerns about the technology being embedded in their handsets, according to a new study from Stagwell’s National Research Group.  

Per the study, consumers’ top concerns about AI in mobile apps are: too much AI-generated content on social media (31%); that AI might make decisions without consent (30%); it would be harder to protect personal data and privacy (30%); it will be easier for people to spread misinformation online (28%); and apps will be misused by scammers and cybercriminals (27%). 

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Despite the concerns, 69% anticipate nearly all smartphones will have integrated AI features within five years, while 75% of users believe apps should disclose when they use AI.  

Employees’ top desires for AI are learning new skills, enhancing productivity and searching for information. 

When it comes to marketing AI-powered smartphones, 51% of men would be more likely to purchase a smartphone described as “built for AI.” 

Only 28% of women, however, would be more interested in buying a phone that was “built for AI,” however -- the same number that would be turned off by such marketing. 

See more from the study here.  

2 comments about "AI Is Coming To Phones - And Consumers Are Worried: Study".
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  1. Dan Ciccone from STACKED Entertainment, October 14, 2024 at 2:18 p.m.

    The issue is we don't have a choice. Permissions and data collection and use of data is just embedded in the TOS that you must agree to in order to use the device. 


    Complete bs. 

  2. John Grono from GAP Research, October 14, 2024 at 5:42 p.m.

    Bring back the bakelite phone !!!

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