• New Service For Landlords Analyzes Renters' Social Media Pages
    The British startup Score Assured now offers a product, Tenant Assured, that allows landlords to analyze renters' social media pages in order to them. The service "scrapes your site activity, including entire conversation threads and private messages; runs it through natural language processing and other analytic software; and finally, spits out a report that catalogues everything from your personality to your 'financial stress level,'" the Washington Post reports. "Make no mistake: The data will mislead" writes the Post. "Tenant Assured draws conclusions about your credit-worthiness based on things such as whether you post about shopping or going out on the …
  • NY Attorney General Tells Charter To Improve On Time Warner Cable's Record
    The New York Attorney General's office tells Charter that its newly acquired Time Warner Cable has failed "to take adequate or necessary steps to keep pace with the demand" of consumers. “It appears that TWC has been advertising its WiFi in ways that defy the technology’s technical capabilities,” special advisor Tim Wu writes to the company. He adds that Time Warner "has been provisioning some of its customers with equipment that simply cannot achieve the higher bandwidths the company has sold to them.”
  • Customer Satisfaction Likely To Plunge For Charter And Time Warner
    Customer satisfaction with Charter and Time Warner Cable will probably plunge even lower now that the companies have combined, according to Forrest Morgeson, director of research at the American Customer Satisfaction Index. "We've generally seen that when two service-providing companies that are already low in customer satisfaction merge, things tend to get worse, at least for the first year or two after the merger or purchase," he said, according to FierceCable. "So the expectation is not good for consumers."
  • FTC: Weight-Loss Marketers Sent Spam From Hacked Accounts
    The FTC has accused Tachht, Inc. and Teqqi, LLC of violating CAN-SPA by sending email ads for weight-loss products to consumers. The ads appeared to have come from people's family and friends, but actually were sent from hijacked accounts. The ads also used fake celebrity endorsements, according to the FTC.
  • Facebook's Privacy Policy Is Broken
    "Facebook’s privacy policy is literally still broken," writes Dave Carroll, associate professor of media design at Parsons School of Design. "Specifically, the part where you’re expected to read the fine print on all of this stuff. This company is under a twenty-year FTC consent decree for privacy violations." He says the "learn more" and "control" links embedded in the company's privacy company's Data Policy section haven't worked for months. 
  • Delta To Offer Free Streaming To Passengers
    Delta Air Lines will offer passengers free in-flight streaming of TV shows and movies, starting July 1. The company will offer 300 movies, 750 TV shows and 2,400 songs.
  • Frontier Won't Cap Broadband Subscribers
    Frontier Communications told investors at a conference that it won't impose data caps on broadband subscribers. "We have not really started or have any intent about initiatives on usage based pricing," CEO Dan McCarthy said. "We want to make sure our products meet the needs of customers for what they want to do and it does not inhibit them or force them to make decisions on how they want to use the product."
  • Jeff Bezos Disapproves Of Thiel's Vendetta Against Gawker
    Amazon CEO Jeff Bezos doesn't approve of venture capitalist Peter Thiel's decision to fund Hulk Hogan's invasion of privacy lawsuit against Gawker. Bezos said this week that he doesn't believe Thiel should be allowed to fund a lawsuit in order to shutter a publication. "The best defense against speech that you don't like about yourself as a public figure is to develop a thick skin," Bezos said. "You can't stop it."
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