Marella Mata shared the secret to high-end retention: making customers feel recognized, not targeted. Tune in to hear about advice on improving customer lifetime value and building a community through authenticity.

Commit Agency's President writes, "Marketing resources are limited and expensive. With these obstacles, you may be asking yourself what you need to do to cut through the noise."

Kelly O'Rourke shares her take on the AI or Human Instinct debate, engaging the local community, and driving credibility through influencers.

Ask Seth Goldman anything! The Co-Founder & CEO from Just Ice Tea will be answering your questions during our next Backstage Exclusive. Submit them to Barbie@MediaPost.com.

David Daniels shared insights on creating a frictionless guest journey, anchoring digital investments to customer outcomes, empowering operators, and scaling personalization.

Blake Johnson shares his take on listening to customers to drive creative, creating unforgettable experiences, and why Skee-Ball is still a classic at Chuck E. Cheese.

Medtronic's Senior Paid Media Specialist writes, "As marketers, we spend a lot of time chasing technology, learning about platforms, or optimizing campaigns. Maybe we need to get back to basics, telling stories that engage audiences."

Ask Kim Chappell anything! The Chief Brand Officer from Bobbie will be answering your questions during our next Backstage Exclusive. Submit them to Barbie@MediaPost.com.