At our Retail Insider Summit in Lake Tahoe, leaders from American Girl, Saatva, Lowe's, Marc Jacobs, and Discount Tire shared insights on revamping retail tactics, AI-driven intelligence, data strategy, personalized engagement, and always-on customer listening.

Ashley Hutchings explains why speed and agility now define great media planning, how AI and human judgment work best as a team rather than a competition, and why personalization at scale beats mass messaging every time.