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Email Etiquette Varies Across Cultures

Professionals doing business with international clients should think carefully about how they use email. "Email etiquette does vary across the globe, especially in ways to address the receiver, the directness of the message, and the closing," Mallory Fix, ESL Teacher at University of Pennsylvania told Reuters. Email senders should carefully consider relationships to determine salutations and should use more formal language in email than one would in SMS.


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