Chick-fil-A: Caring For Customers Personally Through Email
- January 22, 2019
Emily Randall, interactive digital media at Chick-fil-A, spoke at MediaPost’s Email Insider Summit in December 2018 about the way the brand quickly built a model that balances scale with personalized connections to customers and works at both National and Local retail levels. (Here’s a link to the video presentation.) From …
