Direct-To-Consumer Shoppers Spend More Time Streaming TV Than On Social Media

Social media platforms such as Facebook and Instagram may have helped spur the wave of targeted direct-to-consumer (DTC) brands that have hit the market, but streaming TV may be where the category expands.

That is one key takeaway from new research commissioned by the video ad platform Telaria and Hulu. 

The research looked at the media consumption habits of DTC shoppers, and found these consumers spend 13 hours per week watching live or on-demand streaming TV. That is 20% more time than they spend watching cable TV, and 70% more time than they spend on social media.

In addition, there was a positive correlation between adding streaming TV to the media mix. DTC shoppers who watched both streaming and linear TV were two times as likely to buy a product after seeing an ad that those consumers that only saw on linear TV.



One possible reason for that lift is relevancy and targeting through streaming TV, which is far more refined than linear offerings. The research found that 82% of DTC shoppers take action after seeing an ad for a DTC brand through a connected TV device or service.

“To date, direct-to-consumer companies have been remarkably successful in developing brand identity in an accelerated window, while simultaneously driving conversion. But they have outgrown banner ads and sponsored posts on social media,” says Jennifer Catto, CMO at Telaria.

“CTV fosters premium brand experiences through TV’s sight, sound, and motion, but is accountable to perhaps more modest budgets through digital’s measurable, data and decisioning outcomes,” she adds.

DTC brands such as Casper and Harry’s have long used the targeting capabilities of platforms like Facebook to reach key consumer groups. As they grow, however, the scale of television has become more attractive, allowing them to reach consumers they may be missing through social media.

One of the benefits of connected TV and OTT is that they can combine the reach of TV with enhanced targeting capabilities DTC brands use.

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