Microsoft Introduces AI GPT-Generated Email Replies In Its Viva Sales Product
- by Laurie Sullivan @lauriesullivan, February 2, 2023
Microsoft previewed AI capabilities in its product Viva Sales, the company’s app that automatically captures Office 365 and Microsoft Teams data into any CRM tool. The idea is to eliminate manual data entry and improve on conversational intelligence using artificial intelligence (AI).
The announcement, made Thursday, explains how the app …
