Commentary

Saying The Suddenly Quiet Part Out Loud

There was an elephant-in-the-room moment for me during last week’s World Ethics Day in New York City. It happened at the end of a fireside chat when a member of the audience posed a question about the potential impact of big brands reversing course on social advocacy branding, especially on issues like DEI and pride.

“Until the beginning of this year brands [were] being very loud and proud around social issues. What impact long-term, and short-term, do you feel that the increase in silence on issues -- and/or the expunging of language that was previously there -- is going to have on those brands in the long term?” Rachel Howald, founder of the Invisible Man agency asked, adding: “That covers everything from expunging DEI language to withdrawing funding for pride sponsorships.

“All of those things that previously brands said -- ‘This is who we are. This is what we believe,’ to ‘mmm, do we?’ How is that going to impact us?”

advertisement

advertisement

It was a striking moment in a day that focused largely on the IAE’s ground-up approach to educating and certifying ethical professional standards, as well as industry-at-large best practices for instilling trust and mitigating risks associated with less-than-ethical advertising practices.

Not surprisingly, a dominant focus was on the rapid acceleration of artificial intelligence (AI) in all things advertising and media, and the potential implications for industry ethics, brand reputations and consumer trust.

While Dark DEI was not explicitly on the summit agenda, the audience member’s question did spark a strong response from a “Fireside Chat” speaker.

“People can see the dissonance,” LinkedIn B2B Institute Director and Co-Founder Ty Heath said, repeating: “People can see and feel the dissonance. And that is a trust-eroding decision that is being made. In some sense, you can say, it’s like a breach of contract.”

“It’s something I think all brands are wrestling with these days, to be truthful,” added Association of National Advertisers Senior Vice President Senny Boone, noting: “And just not do anything, but actually be truthful.”

The carefully worded way the panelists addressed the question was telling for me, because their panel was titled “Trust, Performance and Ethics in Action.”

Personally, I would have made Dark DEI discussion its own part of the day’s agenda, but I understand why the hosts -- the Institute for Advertising Ethics and law firm Frankfurt Kurnit Klein & Selz -- might not have wanted to do that in such a politically charged moment. But the fact that it wasn’t part of the agenda indicates just how dark the conversation has grown.

MediaPost has been on top of this since the politicization of brand social cause initiatives began. My colleague Sarah Mahoney published an important “Quiet DEI” column back in March, and this morning she published a piece on the “risks of going dark.”

I understand why the ad ethics day summit didn’t include this as an explicit part of the agenda, but in the wake of political and legal pressure to shut down industry initiatives supporting social causes and responsible media, I hope no one minds if I shed some light on it here.

For what it’s worth, I think the IAE has done an incredible job building a program, curriculum and certification program addressing important ethics issues for individual industry pros, but in the wake of the loss of leadership from other organizations, alliances, consortiums and otherwise, I think it’s a sad state if we're one of the few voices trying to keep the light on it.

The IAE has a great program addressing certification for ethical ad practices overall, and carbon greenwashing and AI utilization specifically, but someone needs to be more of a top-down voice in the wake of other major trade associations going quiet on politically charged branding initiatives addressing DEI, the environment, and the toxicity of much of the media supply chain.

Sure, AI is important, and potentially even more disruptive than anything we've experienced to date -- but now is the time for brands to take more and not less of a stand, because if for no better reason, history will be the judge. And consumers, or their AIs, will remember.

And I agreed with LinkedIn B2B Institute’s Heath when she concluded, saying: “I still believe that communities have expectations of leaders and brands to make the communities in which they operate better places and to be responsible stewards of that.”

3 comments about "Saying The Suddenly Quiet Part Out Loud".
Check to receive email when comments are posted.
  1. Andrew Susman from Institute for Advertising Ethics, October 21, 2025 at 2:10 p.m.

    Joe, thank you for being there, bringing this moment forward, and for helping with what Global Ethics Day was meant to do:  to bring difficult questions respectfully into the light. Time was brief, but the purpose was cultivation, not completion.

    As General McChrystal observes in his new book, "On Character," when disagreement is silenced, transparency withers, and with it, trust. Per McChrystal, the ethical leader’s task is that of a gardener, creating the conditions where divergent views may grow, intertwine, and strengthen the whole.

    Principle 5 of the IAE’s Principles of Ethical Advertising reminds us that advertisers should treat consumers fairly, according to the nature of the audience and the product or service offered. Fairness begins inside the enterprise itself, in how we respect one another.

    The IAE, as a 501(c)(3), is distinctly not political.  IAE is an educational foundation putting ethics tools and training in the hands of all advertising professionals seeking to reduce risk and increase trust.  However, part of IAE's role is to keep open the space where thoughtful disagreement can yield understanding. We would be glad to host such a conversation again, for trust is a living thing.   It grows only when tended. 

    Let's do it!

    Andrew Susman, President, Institute for Advertising Ethics

  2. Anna McAlister from Institute for Advertising Ethics, October 21, 2025 at 3:20 p.m.

    Joe, thanks for the coverage of this highly engaging segment at Institute for Advertising Ethics’ Global Ethics Day event. 

    Rachel Howald (Principal in the Invisible Man agency) posed the question we all should be concerned with (time stamp: 31:14): “What impact - long term and / or short term - do you feel like the increase in silence on issues and/or the expunging of language that was previously there is going to have on those brands in the long term? And that covers everything from expunging DEI language to withdrawing funding for pride sponsorships… all of those things that, previously, brands said "this is who we are, this is what we believe"… how’s that going to impact them?"

    Dr. Juan Mundel (Michigan State University) provided additional insights from his recent research showing consumer purchase intent decreased by just more than 15% when consumers realized brands were backing down from their previously stated priorities and values. The research evidence is undeniable. Brands put their relationships with consumers in jeopardy when they can’t stay true to their stated values!

  3. Joe Mandese from MediaPost Inc., October 21, 2025 at 4:29 p.m.

    @Anna McAlister: Thank you for confirming. Updated now.

Next story loading loading..