
Consumer data is no longer
just a record of past transactions. It has become a tool for analyzing and shaping future behavior. Predictive analytics and behavioral economics have created a feedback loop that predicts future
decisions and influences them before they occur.
Google this week gained access to an archive of Spirit Airlines’ data that includes 100 million emails, 500 million chat messages,
documents, and operational history to train its AI systems for predictive ad targeting and dynamic pricing.
It does, however, exclude personal passenger and credit card information.
The $10 million purchase of data will be used to train Google’s AI systems to predict how consumers react to price changes and advertisements, ultimately optimizing dynamic
pricing to influence when and how people spend money.
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Google has been acquiring similar elite consumer datasets by purchasing them from bankrupt companies, rather than simply
licensing it, as it has from third-parties like Reddit.
Its strategy is significant because it allows Google to bypass the standard tech industry bottleneck and licensing requirements to
obtain high quality data. By targeting bankrupt entities, Google exploits a legal and financial loophole to acquire restricted data at a steep discount.
Licensing data from going concerns
costs millions annually. Purchasing assets from a failing company allows Google to acquire entire datasets permanently for pennies on the dollar.
For Google's advertisers, it enhances
real-time margin and price optimization.
Google will learn a consumer's specific price sensitivity, and determine through AI when ads are best used to target consumers who are most likely to
convert.
“We acquired part of an enterprise dataset from Spirit Airlines, which can be helpful in improving our products and AI models,” Google said in a statement provided to
Bloomberg Law.
The data reveals how a large organization functions -- not merely what it does -- making it especially valuable as companies like Google seek training material beyond publicly
available internet content.
Through a bankruptcy auction, Google outbid AI data startup Mercor, which bid $7.5 million, to secure a massive repository of Spirit Airlines' internal
history.
The transaction still requires approval from the U.S. Bankruptcy Court for the Southern District of New York. A hearing focusing on the sale is scheduled for later this week.
Another media outlet that focuses on news about the airline industry described the data as "a huge record of how
a company communicated, priced inventory, managed employees and aircraft, responded when operations broke, and ultimately failed."