Commentary
Customer Satisfaction Scores Vary For Top Streaming Brands: Study
- by Adam Buckman , Featured Columnist, June 8, 2022
Customer satisfaction with some of the top brands in streaming -- including Netflix, HBO Max, Peacock and Apple TV+ -- is surprisingly lower than expected, according to a new study from research firm ACSI (American Customer Satisfaction Index).
The American Customer Satisfaction Index (ACSI) Telecommunications Study 2021-2022 was conducted …
