Nielsen: Daily Media Usage Saw Decline -- Not Surge -- At Height Of Pandemic

1. Ed Papazian from Media Dynamics Inc, March 25, 2021 at 12:13 p.m.

   Joe, as you know, Nielsen deosn't really measure electronic media usage by people in terms of time spent watching or listening as we normally understand the terms. It merely assumes that if the device is on then those who claimed to be watching a TV show were watching every second while the TV set was on and similar assumptions are made for radio as well as digital media. Looking at the data, it's clear that, as was indicated in your report, that the major "decline was in smartphone usage which can be explained in many ways. One is that the composition of the panels supplying such information has changed. Another may be that they are tabulating the data differently. A third factor---which applies to all panel operations--is that a certain percentage of the 2019 panel was "retired" or opted out and was replaced by substitute panel members. Hopefully the newbies were matched as best can be demographically---but this is no guarantee that they are  exactly the same kind of folks who departed in their media usage habits.
   
   Looking at the "TV/video" usage trend in its totality, counting "linear" as well  as digital/streaming activity, Nielsen found exactly the same amount of average day "viewing" by adults in 2020 as it did in both prior years---about 5.3-5.4 hours per day. Interestingly, smartphone video consumption--always a very small number per Nielsen---was only 11 minutes per adult per day in the third quarter of 2018, but rose to 16 minutes in 2019 and "fell" to 15 minutes in 2020. So, whatever happened to smartphone usage in general didn't seem to have the same effect on that small portion of it that involved video.
   
   I hope Nielsen will provide a better explanation that we have so far for the sudden decline in overall smartphone usage it has shown---maybe there is a mistake in the tabulations?

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John Grono from GAP Research, March 25, 2021 at 5 p.m.
All true Ed.   But there are other sources of such data vagaries.

For example, an app may not be in-focus but still be active in the background.   That is, from the consumers perspective thay are not 'viewing'.   From the publisher's server-side data it appears as usage.   Another example, is 'swiping' past content.   The processors are so quick that a swipe may (does?") appear as a usage while the consumer has no cognisance of the content.   Such 'micro-usages' tend to not affect 'time-used' but they can certainly distort/inflate reach.
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Ed Papazian from Media Dynamics Inc, March 25, 2021 at 5:07 p.m.
John, Nielsen mentions the "background" aspect in its report as a possible explanation but I wonder if that and the other reason you give can expalin a huge drop---over one hour a day per person---in usage?
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