• Subway Adding Mobile Payments to the Menu
    Mobile wallets continue to grow behind the scenes. I wrote a while back about how much of the technology around mobile commerce is best left unseen and how some retailers are incorporating technology into their own apps, converting them to mobile wallets. Now you can add Subway to the group. The company just inked a deal for Paydiant to power a range of mobile wallet capabilities, including payments in the food chain's mobile app. Paydiant already had deals with Pulse, part of Discover Financial Services, Diebold, Bank of America and Capital One.
  • The Global Rise of Mobile Purchasing
    Mobile commerce is still going up around the world. A new report shows that mobile payment transactions have increased 27% and now account for 17.5% of all digital purchases worldwide. The overall percentage of purchases over smartphones and tablets both increased, with smartphones accounting for 9% of purchases and tablets 8%, according to the Adyen Global Mobile Payment Index. The index tracks the purchases on its platform, which processes payments for more than 3,500 merchants. By platform, iPhones and iPads accounted for almost three-quarters of mobile transactions with Android devices responsible for most of the rest. For mobile payments, Europe …
  • Targeting Mobile Shoppers with Relevance
    As more people use their phones to shop, there will be more opportunities to provide more relevant offers. New research shows that substantially more smartphone owners (73%) are using their devices to research during the shopping process, an increase of more than double from the previous year (see Story). In a bit of potentially good news for brick and mortar retailers, the Local study by the e-tailing group found that a majority (59%) of shoppers will purchase online and go to the store to get an item to skip online shipping charges.
  • Texting in the Soup of Mobile Commerce
    Merchants seem to be looking to reach mobile shoppers however they can. There have been various innovative approaches used, such as proximity marketing, augmented reality (AR) and a range of QR code implementations. It hardly looks like one way will dominate in-store interaction any time soon. And then there is good old SMS.
  • Holiday Mobile Shopping Could Top Record
    Holiday spending via mobile could one on pace to set a record this holiday season. We got a good recap of the state of mobile commerce from Josh Chasin, chief research officer of comScore, who kicked off the MediaPost OMMA Mobile conference earlier this week. Of all the time spent on mobile, he said most (85%) is spent on apps, with the smallest amount (15%) spent on browsers. Almost $5 billion was spent on m-commerce on the second quarter, up 23% from the same time last year.
  • Mobile Payments Throughout the Course of a Day
    There's a full cycle in mobile commerce. Any regular reader of this column knows I've written a lot about how mobile payments are only one step during Mobile Shopping Life Cycle. A major mobile payment provider also is looking at mobile purchasing as more of a holistic process rather than only a payment transaction. Mung Ki Woo, executive vice president mobile industry alliances at MasterCard, laid out the company's vision at the OMMA Mobile at Advertising Week conference this week.
  • Mobile Commerce & the Real Thing
    After two days at the MediaPost OMMA Global Conference this week, there's little doubt about the future of mobile commerce. This dawned on me as I listened to many of the presentations, most notably the opening keynote address yesterday by Coca-Cola Chief Marketing and Commercial Officer Joe Tripodi. It's not that Tripodi spoke about mobile payments, the sales funnel or any of that, he didn't. Rather, he spoke of how a well-known, global brand can connect with consumers and how technology allows those real-time connections, which was the overall theme of the show.
  • The Paths to Enabling Mobile Shoppers
    Are consumers catching up to what they can do with mobile shopping? That was one of the points tossed about during a panel discussion at the MediaPost OMMA Mobile at Advertising Week conference yesterday. The idea is one of enablement, essentially using a mobile device to do more of the actual work in the course of the shopping process. For example, an opt-in mobile app could use ambient sound to notify a mobile shopper when they are near a deal, suggested Jeffrey Malmad, managing director of mobile at Mindshare. "A lot of people are catching up," he said. The panel …
  • The iPhone 5s Fingerprint Scan & Easy Commerce
    Is mobile purchasing on the verge of becoming too easy? I've been heavily leaning on the fingerprint scanner of my new iPhone 5s the last couple of days to see how accurate and consistent it is. As it turns out, it's remarkably consistent in quickly reading the prints from the thumbs and fingers I programmed in. It strikes me that the identification and approval is so fast and accurate that there could be some implications for mobile payments. Many have been striving for the one-touch buy as the Holy Grail of friction-free mobile commerce.
  • Mobile Payments Meet the Mobile Business
    To say the mobile payments market is fragmented would be a great understatement. Mobile payments are starting to come in almost all forms. There are payment options that use dongles on phones to swipe credit cards, most notably Square, and those that let customers pay by tapping or waving a phone, like Google Wallet. And now there's a relatively new targeted market for payments, the mobile businessperson -- literally.
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