FinExtra
The head of U.S. bank Citi said that half of its 20,000 technical and operations staff could be replaced in the next five years due to automation and robots. The staff accounts for more than 40% of the bank’s total employees.
CNBC
Facebook holds patents for detecting eye movements but said it is not currently creating eye-tracking software. One of the potential uses would be for adding security to Oculus virtual reality headsets, which Facebook owns.
V3.co.uk
Researchers at MIT have created a transmitter to stop attacks on Internet of Things devices. The paper is being presented at an IEEE event.
Chicago Tribune
Amazon appears to have selected two Chicago locations for its cashier-less Amazon Go stores. One of the online giant’s new locations is in Chicago’s tallest building.
Business Insider
The flying car backed by Google cofounder Larry Page is getting closer to taking off. On Wednesday, the startup Kitty Hawk showed its latest update and announced it is now open for test flights.
The Register
Following Walmart and Target, Amazon has stopped selling the internet-connected toy CloudPets. This follows privacy concerns flagged by a browser maker.
eMarketer
Most consumers say customer service is frustrating due to long wait and hold times. Many like the idea of email and messenger chatbots when they get it right.
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