SMS offers huge potential in that people have their cell phones with them most of the time. But marketers suggested itâ€™s a very private arena and they run the risk of appearing overly intrusive when they use it.
On a panel, Chip House, vice president of marketing services at ExactTarget, endorsed using SMS as "another tool" to build an email list, and "not as a promotional device."
The first and perhaps the hardest is to commit to taking the long view. We are all under pressure to deliver short term results, while balancing the need for long term best practices around subscriber experience. Jack gave a few examples of hard decisions that heâ€™s had to make to preserve the subscriber experience ...
As a treat, each category has a celebrity nominated in addition to two retailers. Then again, maybe celebs are retailers these days...
Categories, Nominees and Winners follow:
-ACQUISITION (includes preference centers, email sign-up marketing)
Nominees: Tommy Bahama Anthopologie Brad Pitt (for some reason)
Winner: Tommy Bahama
-CONVERSION (includes welcome series and shopping cart abandon functionality)
Nominees: REI Amazon Angelina Jolie
-GROWTH (includes newsletters and enhanced transactional messaging)
Nominees: Verizon Pottery Barn Kids Johnny Depp
Among the seven is: "I will ensure that subscribers who opt out of my email messages will not receive another email they don't want. Period."
The last one? "I will never place a hyphen in the word 'email.'
"We've made the mistake before," he said, "(where) in retrospect, several years back, we kind of took an advertiser-focused approach to building out an email program that we could monetize."
He added: "We have two customers we serve â€¦ the consumer through any and all channels and the advertiser ...
"Beware of focusing your efforts solely on the advertiser â€¦ ...
"We're giving them broccoli, when what they really want is pizza," she said.
Montavo said the SingleBrand Ad Marketplace will allow it to use messaging inventory and weave branded messages into SMS/MMS text messaging that are linked with TV programs carried on networks such as Bravo, MTV and the CW. The SinglePoint inventory will be added to the Montavo mobile mDeal-Finder.
Montavo CEO Brook Lang said: "Mobile devices are fast becoming the dominant marketer-consumer ...
One that piqued the interest of Fred Tabsharani, vice president of marketing at Port25 Solutions, and others was which commercial MTA (message transfer agent) -- an outbound message gateway that delivers outbound messaging as well as providing detail on inbound messages -- the Obama campaign used for its emailing efforts.
Tabsharani wrote about Geer's talk: "What an opportunity for the ...
Listening to the final session of the morning today at the Email Insider Summit there was much talk of the abiity to take and leverage data based on the behavior of individuals - obviously a boon from a targeting perspective, but to some at least, potentially contentious on the privacy front.
While there is no doubt that the means of harvesting data from multiple sources will continue to proliferate and inform how messages are targeted across different media will continue to proliferate, questions from the audience (and the responses ...
1. Test and measure continuously.
2. Know the value of acquiring an email address so you know how much to spend.
3. Convince your management by showing them that which matters to them, not to you.