A flood of connected home appliances is on the way. There has been a limited number of new products and market movement recently, but that is about to change, based on a new study. The number of connected home appliance shipments will hit 202 million units globally by 2021, up substantially from 17 million this year, according to the study.

The Internet of Things is complicated and the increasing complexity can overwhelm those who don't stay ahead in it. That's the word in a new set of 2017 predictions. Along with the last quarter of every year come predictions and forecasts for the next year and one of the first out of the gate is Forrester's 2017 Predictions: Dynamics That Will Shape the Future in the Age of the Customer.