Eager to streamline the in-store shopping experience, Lowe’s will introduce a fleet of retail service robots this fall throughout select stores in the San Francisco Bay area. Called
LoweBot, the kiosk-like robot will help consumers better navigate the store and merchandise, scan inventory and check stock availability. Employees that use the device as a sales assistant will be
armed with real-time information, enabling them to deliver more personalized customer service, including specific project expertise. Meanwhile, the device’s artificial intelligence capabilities
capture real-time data interactions and detect patterns that can influence business decisions.
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wonder if they will be programmed to say, "This is not my department" or to just hide when they see a customer