Around the Net
LL Bean Beats Amazon In Customer Service
- Chain Store Age, Tuesday, August 8, 2017 8 AM
For the third straight year, L.L.Bean has beat out Amazon in a customer service ranking. The outdoor outfitter came out on top in Prosper Insights & Analytics’ annual review of service excellence among retailers, with Amazon a close second. Rounding out the top five; Lands’ End, Fingerhut, and Kohl’s.
