Bottom line: the country's
second-largest advertiser is demonstrating a shift toward channels such as direct marketing, Web sites, online video, event marketing, branded entertainment and Internet advertising, which are harder
to track than the other major media channels. That could have major repercussions, not only for "old" media companies, but also for ad agencies whose direct and digital siblings increasingly outstrip
them in revenue.
Betsy Lazar, executive director-advertising and media operations at GM, says through a spokeswoman that the automaker is continuing to shift more dollars online, and that she believes TNS underreports digital spending.
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