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Pandemic May Prompt Lasting Retail Changes

Shoppers returning to retail stores are finding it to be a drastically different experience. “Retailers that have spent years trying to get customers to linger, in hopes they’ll buy more than they need, are reimagining their stores for a grab-and-go future filled with deliberate purchases,” according to the Washington Post. “Gone, they say, are the days of trying on makeup or playing with toys in the aisles. The focus now is on making shopping faster, easier and safer to accommodate long-term shifts in consumer expectations and habits.”

Read the whole story at The Washington Post »

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