• eCommerce Bytes, Monday, November 4, 2013 2:24 PM

eBay sent an email with the headline "Increase the chances of selling your items on eBay" to sellers last week. The email had a link to the seller's listings and included recommendations on how to fill in the Item Specifics fields. But some of the listings already had the information filled in, so it was a waste of time for sellers. eBay spokesperson Ryan Moore admitted the error. "A small proportion of emails had misidentified information," he told eCommerce Bytes. "If sellers have questions, our customer service department will be able to help them out."

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