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Research Shows That Angry Emails Don't Help

Sending off an angry email may feel like a good venting session, but it actually makes you angrier. Brad Bushman, a professor of communication and psychology at The Ohio State University in Columbus, has researched the issue and found that responding digitally in the heat of the moment leads the person to hold onto their anger longer and this isn't healthy. It's much better to have a cool down period and discuss something in person or over the phone.

Read the whole story at The Wall Street Journal »

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