About 55% of Domino's $5.6 billion
in sales last year were in the U.S., but domestic growth will largely come from taking share from mom-and-pop stores and small chains.
Doyle says that the company's new ad campaign, which features employees reading scathing customer comments about its old pizza recipe, is generating buzz despite the odds. "We knew going in that anything we called 'new and improved' would be a terrible starting point," he tells Walsh. "Consumers would block it out." But Doyle says that "telling the truth about what our customers said and doing something about it" is paying off.
advertisement
advertisement