• by Ray Schultz , December 15, 2020

Gmail suffered its second outage in two days when it went down shortly after 4 p.m. ET and remained out until around 7 p.m.

The U.S. was hard-hit -- particularly California, the Northwest and the Northeast, with pockets of trouble elsewhere, according to the downdetector map. 

Of several thousand reports from Gmail users, 74% were over an inability to receive messages, whereas 23% were over login issues and 1% involved website problems, according to downdetector. 

Google acknowledged the issue, but says it has been fixed. “The problem with Gmail has been resolved,” Google says in a status update.  

It continues: “We apologize for the inconvenience and thank you for your patience and continued support.”

Google notes: " Affected users received a bounce notification with the error ‘The email account that you tried to reach does not exist’ after sending an email to addresses ending in @gmail.com.”

Meanwhile, Gmail users were posting complaints right into Tuesday evening. 

“2 days and I am still not receiving emails that I know for a fact are there,” one user wrote on downdetector at roughly 10 p.m. ET. “No new messages when there are indeed new messages. its quite frustrating.” 

On Monday, Google and Gmail suffered a global outage, with complaints to downdetector peaking around 8 a.m. ET, then quickly flattening out.  

A tweet from Google Cloud blamed the outage on an “internal storage quota issue.”

The outage also affected Google Docs, YouTube and Google Classroom.