• Think Web Content Isn't Ready for Prime Time? Have You SEEN Prime Time?
    Ever since I heard Bob Garfield tell us at OMMA West early last month that one of the larger barriers for the Web in this, the new age of media chaos, is the spotty nature of online content, I've put time aside to do something that I hadn't done - literally - in years. I watched serial television on the networks and non-premium cable stations.
  • IPTV Is Not What You Think
    I was attending the Cable and Telecommunications Association for Marketing (CTAM) "Thrilla in Phila" conference on Monday at the Philadelphia Convention Center. CTAM holds several cable-centric confabs throughout the year and always puts on a great show. One session, in particular, caught my eye. It was entitled, "Integrated One-Two Punch of Traditional and New Media." The speaker was Peter Sealey, CEO and founder of the Los Altos Group, an adjunct professor of marketing at UC Berkeley and the former CMO of The Coca-Cola Company. As you can imagine, the room was packed and the presentation was thoughtful and right on ...
  • Phase Two of the Digital Mobile World
    In case you haven't noticed it yet, we are entering into a digital mobile world.

    I'm in New York this week, taking a little break and observing the "average New Yorker" to see how they interact with technology. Now, it's obvious that the "average New Yorker" is not your average consumer, but they are certainly indicative of where things are headed. We all know the Internet affects our everyday lives, but I like to see how and where there are opportunities for further entrenchment by witnessing how some people, specifically the technologically advanced, are already doing so.

  • The Brand Landscape as Mash-Up
    Consumer-generated content has completely redefined what it means to steward a brand in the 21st century. Like it or not, interactive media have made it possible for a brand's assets to be used in ways not easily controlled by the guardians and gatekeepers that traditionally have control over such things. The mere existence of a brand in the 21st century is a license for folks with only a rudimentary understanding of interactive publishing to add to the collective consciousness by exerting their own influence over a brand's assets. (When I speak of "brand assets" here, I mean not only the ...
  • To Blog or Not to Blog?
    No matter where you look, people are talking about blogging. What are they? Who writes them? Are they credible? Did you hear about the employees that were canned for writing about their fellow employees and the company?

    Like much of the Web, many companies don't have rules in place for blogging. In fact, blogging took them by surprise. As of recent, many big companies have put rules in place for employee blogging.

  • Taking Liberties - and Keeping Others from Doing the Same
    Last week, I took some liberties in this space that I maybe shouldn't have.
  • How Personal Is Personalization?
    Growing up in the 70s on Long Island, I had a pretty set after-school routine. Throw my coat over the living room railing, throw my books on the kitchen counter, grab a soda and a big bag of chips or cookies and throw myself on the couch in front of the television set.

    Most afternoons included "F-Troop," "The Munsters," "I Dream of Jeanie," "Batman," "The Beverly Hillbillies," and of course, "The Addams Family." Most people who know me blame my ADHD personality on the amount of TV I watched as a kid. I'm sure they're right.

  • Too Much of a Good Thing?
    Is there a point at which we cannot use more data?

    Over the last few weeks I've been spending time with clients and discussing different ways to mine their data to find more efficient and effective ways of targeting their customers. Digital media provides us with deeper dives into information than what was ever possible before, and it allows us to target on a more granular level. But, is there a point where the data becomes an obstacle?

  • First Step in Defending Cookies is Refuting Disinformation
    On Friday, Mark Naples covered a piece written by The Wall Street Journal's Walter Mossberg that likened cookies to spyware. Mossberg's article contains what I would consider to be mischaracterizations of how marketers and online publishers use cookies at best, and inaccurate facts at worst.

    For one, Mossberg's article characterizes cookies as non-permission based when he asks that companies that make use of cookies "go straight." He suggests that companies that use cookies "should ask a user's permission to install the cookies, pointing out whatever user benefits they believe the cookies provide." A quick check of The Wall Street ...

  • Will Work for Feed
    At least once a week I am asked by clients and prospects, "What's up with RSS feeds?" It seems like most have seen headlines and know it's new Web jargon, but don't know what the heck it is.

    RSS stands for Really Simple Syndication. It is a kind of XML format. It contains a list of items that are individually identified with a link. RSS feeds were originally invented by Netscape when it was trying to get into the portal business. Netscape came out with RSS .91 and then dropped it when the company decided to get out of ...

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