The airlines industry has nosedived in a new study in to customer satisfaction by Engine Service Design. "Campaign" reveals that only hospitality and technology had lower satisfaction than air travel -- which, it claims, has seen the most significant downward shift in ratings of any other industry.

Amazon has told Sky News that the online retailer is still "very optimistic" over Brexit -- so much so that it claims to now be aiming to recruit 900 high-tech workers for its London headquarters. That could mean its Shoreditch offices could have 5,000 R&D employees by the end of the year.

Two US private equity firms are reported, by "The Times," to be lining up bids for Unilever's spreads division, which includes brands such as Flora and I Can't Believe It's Not Butter. The newspaper claims Clayton Dubilier & Rice and Bain Capital have teamed up to put in an offer for the business, which Unilever is valuing at GBP6bn.

A fall in tv advertising spend has meant that ITV profits dipped 16% in the first half of the year. However, "The Telegraph" reports, the broadcaster has wanted to show investors that it was just a blip, and so increased its interim dividend by 5%, pushing its share price up 2.5% as the London Stock Exchange opened this morning.

The National Crime Agency (NCA) is trialling a boot camp to rehabilitate teens who have been caught hacking. The BBC reveals that the first camp took place in Bristol earlier this month, and the project could be rolled out across the rest of the UK if it is deemed a success.

"The Telegraph" carries surprising research today that male MPs received most of the social media abuse handed out to politicians in the run up to June's election. Around 6% of social posts and messages to male Tory MPs were abusive, whereas 2% of those directed at female Labour candidates abusive.

Google's parent company, Alphabet, has seen Q2 profits drop 28% from the corresponding period a year ago to $3.5bn. Although revenues were up 21% compared to the year before, the record $2.7bn fine levied by the European Commission, already accounted for in its figures, put a large dent in profits, Sky News reports.

It's not just you -- that chocolate bar really is getting smaller. According to the Office of National Statistics 2,529 products have become smaller without a corresponding price cut. According to Campaign, just 614 had grown in size.

Ford has told "Marketing Week" that it is focused on making its new advertising campaigns more British. Its latest ad for the Fiesta features British actress Keeley Hawes driving the new model around British scenes. The company has said this is not a reaction to the Brexit vote, but more a reflection that it wants to appear local in multiple markets.

A boost in the number of "Guardian" memberships has seen the newspaper boost revenue and cut losses to GBP62.5m for the past year, compared to GBP100.4m for the year before. Some 230,000 new memberships were signed up for over the previous year, "Press Gazette" reports. By becoming a member, users pay GBP5m a month voluntarily to help support the paper.