Havas Media has won Swarovski's global media account in a competitive pitch against rivals, including the incumbent Zenith. The crystal jewellery brand's account covers over 35 countries. America, China and the UK are its three top markets and other key territories are Italy, France, Germany, Hong Kong, Korea, Australia, Canada, Spain, Mexico and Brazil.

In the week following the vote for Brexit, the YouGov/Cebr business confidence index fell seven points, down from 112.6 just before the referendum to 105.0 in the wake of the vote to Leave. The figures, which are the result of a quarterly survey of over 1500 business-decision makers, look into predictions of expected sales, exports, investments and optimism over the next 12 months.

Coca-Cola GB is launching a GBP10m campaign to promote Coca-Cola Zero Sugar, marking its biggest marketing investment in a new product launch in a decade, as it looks to actively promote moderation and reduce consumers' sugar consumption. It marks the next step in the company's strategy as it aims to move from "offering choice to shaping choice."

Japan's largest airline, All Nippon Airways (ANA), has appointed Bristol-based agency Digital Visitor to handle its social media strategy. ANA has briefed Digital Visitor to deliver a social media and influencer marketing campaign to boost targeted awareness of the airline within Europe.

The agency beat 101, Creature and Havas Work Club to the account, in a pitch process managed by the AAR, which kicked off four months ago. The online grocer has recently been producing much of its creative work in-house, and part of the brief was to find an agency with a collaborative working style. The agency will help develop a new creative positioning for the brand.

Following a period of falling revenues, Groupon wants to reintroduce itself to UK consumers and hopes its first integrated TV campaign will highlight its transition into a "discovery brand." The "Sensational Summer'" campaign, which will run from 11 to 29 July, aims to assist customers to "make their summer sensational" with exclusive fitness, activity, spa and holiday offers.

One in four people are more willing to trust customer service chatbots with their sensitive information than a human, a study into artificial intelligence by Mindshare has found. The Group M media agency's Humanity in the Machine report, launched today, identifies how brands can best use AI chat interfaces, following a survey of 1,000 UK consumers between the ages of 18 and 65.

Internet personality Akilah Hughes has launched a campaign against BuzzFeed, whom she accuses of stealing ideas for videos without crediting or compensating the original creators. "BuzzFeed has been caught repeatedly stealing ideas, jokes, bits, gags, and therefore money from prominent YouTube creators. And we've all had enough" Hughes wrote on her Web site.

They are the Remain campaign billboards that never were. Ads put forward by agencies working for Britain Stronger in Europe -- and subsequently rejected by campaign chiefs -- began to emerge on Thursday as the referendum postmortem gathered pace. Agency chiefs criticised the Remain campaign for a lack of focus and leadership.

The agency will provide above-the-line, brand and strategic support across the Frijj range. It already works on Muller's yoghurt and dessert products, including Muller Corner, Mullerlight and Muller Rice. A spokeswoman for Muller told Campaign there was no creative agency partnering with Frijj last year, with the majority of work focused on digital media and carried out by Zone.