Aloft Hotel is stepping up the level of customer service provided to guests with a holographic greeter/concierge created by the Marketing Ad Group.
A holographic image projected onto a life-sized cut-out is so unique and lifelike that guests can't help but stop and stare. Aloft is using the greeter to provide information to their guests about their hotel’s amenities and offerings. Aloft also provides information on the best local shopping destinations, golfing, spas transportation and restaurants.
The concierge also presents high definition images of
actual plates of food or products. Guests are further enticed with smell through their AromaFusion technology as the image is projected. The inclusion of Advanced Next Generation QR Codes in the
message allows smart phone users to further engage themselves in the message.--Tanya Irwin