BrandChannel
Julian Dailly, director of valuation in Interbrand's London office, writes an interesting companion piece as part of the firm's "Best Global Brands 2009" report (
download PDF). He leads with Amazon's "1-Click" feature as a exemplar of a small action that significantly drives up the value of the brand. "Small change creates the most impact when individuals collaborate, teamwork focuses on quality not quantity, and organizations think more entrepreneurially about the long-term," Dailly writes. "Ultimately, when it comes to brand value, small changes can only create a big impact if marketers are bold enough to stand up …