Ad Age, Brand Republic
Jim Lentz, Toyota Motor Sales USA's president-COO, started off yesterday denying to Matt Lauer on the "Today" show that the company had dragged its feet on recalling cars with possibly defective accelerator pedals, then he popped up in a video on the automaker's Facebook page talking about what
Brand Republic's headline this morning dubs the company's $7 billion "
Worldwide Brand Debacle." "It's a strong, straightforward offensive with Mr. Lentz striking an apologetic but reassuring tone," Rich Thomaselli write. On Sunday, a full-page ad featuring a pause button appeared in 20 of …