It would seem to be the perfect pairing: Web design and development join forces to work harmoniously with search to design a holistic, customized user experience. But oftentimes, search is an afterthought and efficiencies are lost because of poor planning. With few (and well-compensated) exceptions, Web designers, copywriters and developers typically aren't trained in the art of Search Engine Optimization (SEO).

Searching the Web to reach freshly minted moms

From social networking to movie-making, telecom companies pull out all the stops

We bring you the e-mail commandments

They may always be right, but that doesn't make them easy to deal with Customer service is more important than ever - now that any bozo can vent on Yelp or any number of other online forums. As consumers find more ways to publicly display dissatisfaction (aka rant), support models will have to keep up.

Anton Levy is a managing director at General Atlantic LLC, a global growth equity firm that has invested $1.5 billion in over 20 companies in the media and consumer sector since 1995.

It's something like the digital version of a telemarketer pawing through your trash (and then tailing you through the mall and following you around the supermarket) to see if you're likely to pick up the phone when he calls.

Think back a moment to this time last year. Joost was on many lips. But few people were talking about widgets, Facebook or 3D search.

Hyundai's new campaign strives to bang the dents out of a battered reputation

Grab your SEO team and a compass, because we're going in