For example, Spotify and TripAdvisor are trying out AI applications for CX, including predictive recommendations

TJ's, top-ranked in the latest Axios Harris Poll, is known for low prices. Surprise! Its sugar and flour prices have lately topped competitors.'

Walmart, which rolled out a Juneteenth ice cream flavor and partyware, faced a backlash on social media.

A report from Coindesk this week found that crypto funds shrank to their lowest level since the summer of 2021.

During inflation, consumer packaged goods companies have two choices: raise their prices or shrink their products. Many have chosen the latter.

Smart TVs can monitor everything you're watching and sometimes sell that data to marketers.

Since Amazon has been competing in the supermarket category, it appears to overmatch competitors like Kroger, Publix and Food Lion.

From Gucci to Coca-Cola, here are brands doing their best to make a splash in the metaverse.

Such ads can work, but only under certain circumstances, according to a recent study.

Which marketing changes from the last two-and-a half years are likely to stick around?