• MARKETING: TRAVEL
    We Like Tattletales
    With today's 24-7 connectivity, and every traveler armed with the equipment necessary to immediately share whatever it is they are experiencing right as they are experiencing it, the question is, what are you doing to enable your current clientele to share your secret with the world?
  • MARKETING: TRAVEL
    Variable Profitability and Real-Time Bidding: What Future Lies Ahead
    And there you have it: both sides of the equation being taken into account when you bid for impressions. We've come a long way from blind network buys, haven't we?
  • MARKETING: TRAVEL
    The Travel-free Generation: Can We Alter The Future?
    When families interact with your brands today, create ways to engage the children (and help parents interact with their kids) so that you can begin a sustained dialogue in which you talk to them, educate them and excite them to forge a never-ending journey of discovery.
  • MARKETING: TRAVEL
    Marketing To Hearts And Minds: Balance Brand And Retail
    It comes down to the balance of hearts and minds -- consumers still want to be wooed and romanced -- this is a vacation, after all. But their hand is clenched tighter on their wallet. Yes, the economy is rebounding, and yes, people are beginning to spend again, but (and this is a big but) -- consumers are not shedding the recession mindset.
  • MARKETING: TRAVEL
    As Two Behemoths Merge, Where Does Brand Loyalty Lay?
    I have full faith that the newly merged United and Continental will rise to the challenge and really make things interesting for consumers like me. And either way, we should all look at this as a case study in the brand impact on loyalty programs M&A creates.
  • MARKETING: TRAVEL
    Service Is The New Marketing
    While everyone continues to ponder the continuous shift of marketing budgets from traditional media to digital (and social), I'm wondering why more marketers aren't shifting dollars to enhance their organization's ability to service guests and motivate employees.
  • MARKETING: TRAVEL
    Stay Or Go? The Lasting Effect Of The Staycation
    Many people stayed home to avoid the cost of the actual travel. But now that travel is back on the menu, they will likely look to make it count more -- a renewed mindset where enjoying the journey is as important as the destination itself.
  • MARKETING: TRAVEL
    Travelers Like The IPad
    Marketers will also need to start thinking about how they can offer rich advertising experiences to consumers so that their marketing initiatives resonate and engage the viewers.
  • MARKETING: TRAVEL
    Calculating Your True Cost Per Acquisition
    While retargeting is a great tactic to get lost leads back to your site, what the vendors won't tell you is that it's greatly biased to overemphasize conversions if evaluated on a post-impression (a/k/a view-through) attribution model.
  • MARKETING: TRAVEL
    Travel Brands Undergo Retail Therapy
    It's starting to feel like when the going gets tough, the travel industry goes shopping. And who can blame it. Retail therapy just might be the next wave of smart marketing for those brands interested in better connecting to new and existing customers in meaningful ways.
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