by Mark Walsh on Jun 7, 9:42 AM
Adam Brotman, vice president, digital ventures, for Starbucks told the OMMA Mobile audience that mobile is a growing part of the coffee chain's planning around advertising and promotions. Going forward, he said almost all campaigns will have a mobile component. He add that Starbucks, which has long positioned itself as the the "third place" to go (besides work and home) is now starting to think of a "fourth place" which is digital realm both inside and outside its stores. After rolling out mobile payments in January via its Starbucks Card app, Brotman said the company's been pleased with uptake and …
by Gavin O'Malley on Jun 7, 9:40 AM
In an increasingly quantitative digital world, Starbucks is hugely concerned with qualitatively measuring its mobile campaigns. So said Adam Brotman, VP of Digital Ventures at Starbucks, during the morning keynote at OMMA Mobile. It’s “mostly qualitative,” said Brotman. More broadly, Starbucks wants to know “how we can use the digital sphere to extend and enhance that human connection,” Brotman said of Starbucks’ ultimate campaign goal. “Just like [the job of] baristas,” he explained. Meanwhile, regarding Starbucks’ decision to partner with Yahoo for a co-branded site, Brotman said the coffee maker picked the perfect partner. “When we formed the partnership, …
by Mark Walsh on Jun 7, 9:14 AM
Kicking off OMMA Mobile, MediaPost's very own Mobile Insider in opening remarks sets out the day's themes as "maturity and integration" in the mobile world. That means going beyond talking about "going mobile" and "getting a mobile strategy" and learning from the most advanced brands on how they're integrating mobile into the conversation. So this morning we'll hear from a number of brands, starting with Starbucks. You know, the company that runs that nationwide Wi-Fi network and sells coffee on the side.
by Gavin O'Malley on Jun 6, 2:59 PM
What environments are tablets unlikely to colonize? Don't expect to see mobs making use of tablets to facilitate revolutions in the Muslim world, says Michael Yonker, VP of Mobile at Rockfish. On a slightly more practical level, consumers aren't likely to take tablets into retail stores anytime soon, says Dan Neumann, Lead Strategist of Emerging Channels at Organic. We understand that tablets are a bit bulkier (and less elegant) than mobile phones, but with women now embracing tablets -- based on earlier comments from Michael Haggerty, SVP and Director of Research and Marketing Accountability at UM -- we wouldn't be …
by Gavin O'Malley on Jun 6, 2:34 PM
So, are we still in the early tablet adopter phase, or has the market begun to mature? Well, it depends on the device you’re talking about, but the broader tablet market is indeed normalizing -- with older consumers and more women entering the space -- according to David Gill, VP of Mobile Media and Marketing at The Nielsen Company. The tablet market is actually starting to look a lot more like the mobile market, said Gill. That said, when new devices are launched into the marketplace, men still tend to dominate. As a result, the iPad market has begun to …
by Gavin O'Malley on Jun 6, 2:00 PM
In terms of tablets (What else would we be talking about?), what do advertisers now see as success metrics? “It all comes down to ROI associated with that spend,” says Marcus Startzel, SVP of Sales at Millennial Media. That said, “I think you’ll start to see a lot more ‘online-ish’ metrics come into mobile.” Mobile advertising, Startzel added, “is very specific” -- although he didn’t differentiate between mobile phones and tablets. On either medium, “tracking through an ad server” isn’t going away. What about cross-channel attribution -- which allows advertisers to seamlessly measure campaigns across multiple platforms? We’re doing that, …
by Joe Mandese on Jun 6, 1:04 PM
Mitch Oscar, executive vice president-televisual applications at MPG, did a nice job of setting the tone – and some context – for his "Second Screening: Making the Most of Television" panel at OMMA Tablet Revolution. He also used a lot of his cornball New Yorker-esque cartoons to make some points, including the "twin tablets" biblical reference to denote between the TV and the computer tablet. Oscar also noted that the seamless "televisual" experience has been tried before with other technology middlemen, like Goldpocket, but it never quite worked because people had to segue between the TV and the PC. …
by Karl Greenberg on Jun 6, 12:34 PM
Sheila Buckley, SVP of digital ad sales at Weather Channel Interactive says so many magazines have launched iPad app "We are finding that lots of ad agencies are grappling with 'where do I go to buy?' ad real estate on tablets: the print department? Digital dept? Or even the TV department?" James Smith, Flixter: our one take is that let's not just look at tablets. Let's focus as much energy on smart phones because the scale is there now and smart phones will be the most personal, so don't ignore one for the other. Sheila: I would just …
by Mark Walsh on Jun 6, 12:26 PM
Sheila Buckley, who leads digital ad sales for The Weather Channel, brings up an interesting question-who's responsible for selling tablet inventory within organizations? She says its creating turf battles within media companies as print, digital and TV sales departments lay claim to tablet advertising. And that's leading to some confusion on the buy side. "We're finding lots of ad agencies are grappling with 'where do I buy this'?" said Buckley. At The Weather Channel, sales people are being trained in selling media across different platforms to help avoid fighting over who "owns" tablets.
by Karl Greenberg on Jun 6, 12:11 PM
Panelists on the OMMA Tablet panel talked about the value of apps as branding opportunities. One issue: how many people are using a marketer's apps and how long and how often they come back depends on content, whether it is news, sports, entertainment or anything else that people want to see or interact with. In packaged goods, the challenge is big. Why would people return to a Colgate app week in and week? There are hundreds of thousands of apps that people aren't going to use. If you are a CMO and spending a million dollars to market …