by David Goetzl on May 2, 11:16 AM
Relevancy has been a buzzword in email marketing forever. So, Motley Fool's Greg Martz has a suggestion to change the terminology: go with the maxim "make it personal."
by Mark Walsh on May 2, 11:05 AM
Speaking about the use of mobile for acquiring email sign-ups, Greg Martz, dir. of strategic business at Motley Fool, said marketers should keep in mind that mobile users are extremely task-oriented, so offers should be tailored accordingly. In that vein. Motley Fool won’t offer a free newsletter on on a broad topic like cloud computing, but one specific to a certain company or “ticker” symbol that it knows a reader is interested in. If the subject matter is too general, “folks aren’t going to give us their …
by David Goetzl on May 2, 11:03 AM
Talk about a potentially winning segmentation strategy. Kelly Briggs of the NHL's Dallas Stars said email language is different for season ticket holders from general fans.
by David Goetzl on May 2, 10:49 AM
On a panel about acquisition at the Email Insider Summit, Experian's Justin Orgel said clients are starting to benefit from the Facebook custom audiences program, which helps improve targeting on Facebook, to grow an email list. So, through targeting, there's an opportunity to close the gap between Facebook fans and email addresses. For example, when a brand has 1 million Facebook fans, but only 500,000 addresses, there's an opportunity to capture addresses from the other 500,000.
by David Goetzl on May 2, 10:32 AM
At the Email Insider Summit on questions of accomplishments over the past year, Katherine Youngblood of InterContinental Hotels Group (IHG) said adding an element of dynamic content into emails was a proud moment. That came in the form of a countdown clock in emails that helped move some expiring inventory. Also, IHG added opportunities for customers to offer reviews of their stays.
by David Goetzl on May 2, 9:50 AM
The initial panel at the MediaPost Email Insider Summit promises to focus on engagement as a major challenge in email marketing. It's been a hurdle for years, but there has been major movement in the right direction, according to moderator Stephanie Miller of the DMA.
by David Goetzl on May 2, 9:37 AM
Amazon's email chief Donald Parsons recalled at the Email Insider Summit an email the company mistakenly sent out earlier this year congratulating the winner in the BCS championship before the game was played. The misstep made ESPN.
by David Goetzl on May 2, 9:33 AM
Amazon email chief Donald Parsons says "pace" is critical when considering relevancy at scale. Top of mind is maintaining customer tolerance.
by David Goetzl on May 2, 9:12 AM
Donald Parsons, who heads global email for Amazon, says in his keynote address at the Email Insider Summit tabbed "Having A Party With A Million Of Your Closest Personal Friends" that "email is a conversation." It's a "trope," sure, but important to keep in mind.
by David Goetzl on May 2, 8:56 AM
Morgan Stewart, CEO of Trendline Interactive, is back as MC of the Email Insider Summit. He just asked for a show of hands from first-time attendees and a huge amount went up. Of course, there are some veterans such as Oracle's Dennis Dayman and Acxiom's Ryan Phelan back. The spring conference has been in Captiva Island, Fla. for years. Now, for the first time, it's moved to Amelia Island in the northern part of the Sunshine State. Stewart says the acceleration of content marketing, the explosion of mobile and regulatory challenges should be key topics.