by Rob Williams on Jul 17, 8:00 AM
The hospital remains America's most trusted nonprofit by a comfortable margin and, somehow, managed to get even further ahead while trust across much of the …
by Rob Williams on Jul 16, 6:00 AM
Even the most trusted CTV buying methods generated high confidence from only about 57% of buyers, the Interactive Advertising Bureau says.
by Rob Williams on Jul 15, 11:35 AM
Roughly 85% of brand mentions in AI answers originate from third-party sources rather than a company's own website.
by Rob Williams on Jul 14, 10:22 AM
Concerns about kids and social media are no longer confined to advocacy groups, worried parents and the occasional documentary narrated by someone speaking in a …
by Rob Williams on Jul 13, 7:00 AM
Behind the inspirational social media posts, luxury brand trips and promises of entrepreneurial freedom sits a workforce running itself ragged trying to satisfy algorithms that …
by Rob Williams on Jul 10, 8:15 AM
Consumers have discovered the "cancel" button in their efforts to contain the ballooning costs of streaming services.
by Rob Williams on Jul 9, 5:15 AM
People want AI's benefits, fear its mistakes and increasingly expect companies to explain what their systems are doing.
by Rob Williams on Jul 8, 12:00 AM
AI-generated innovation, consumer engagement and brand-building applications tend to involve fuzzier outcomes and longer paths to measurable business results.
by Rob Williams on Jul 7, 8:30 AM
For decades, brands sold wrinkle cream. Now they can sell a lifestyle. Better yet, a 100-year lifestyle.
by Rob Williams on Jul 6, 1:00 PM
The American Dream is being rediscovered as more people say it's better to buy than to rent.