• 'Thanks For Making My Guy's Dreadlocks Smell Yummy': What Advertisers Can Learn From Their Facebook Pages
    I wish I could have spent more time at the Interactive Advertising Bureau's User-Generated Content and Social Media conference on Monday, but things being what they are with me these days, it just wasn't possible. Still, I had time to attend a couple of sessions, including a breakout that was a practical look at Facebook apps, featuring several Facebook executives. But the real star was James Kiernan, vice president/associate director of digital media and innovation at Mediavest, because he was there showing how the most mighty (but in some ways the most banal) advertiser of all, Procter & Gamble, uses …
  • Can Ad Banners Find A Safe Home In An Online Community?
    HGTV.com's "Rate My Space" is a niche community site upon which users have uploaded 30,000 pictures of their dens, bathrooms, nurseries, gardens and kitchens, asking the community to, well, rate their space. "It's a very sticky environment," explains Freddy James, vice president/site director for HGTV.com. "I sort of equate it to curling up on the couch on a Sunday afternoon with a design magazine." For those who are passionate about interior and exterior home design, "Rate My Space" is catnip -- it has had more than 150 million page views since its February 2007 launch. (OK, maybe it's not that …
  • Pondering The Comcast-Plaxo Deal
    I'm not the biggest user of Plaxo you'll ever find, but an email from Plaxo yesterday definitely got my attention: it's that the networking site is being bought by Comcast, the cable operator that everyone loves to hate....
  • What's The Business Model for Niche Social Nets?
    When I wrote last week's column about DIY social networks and whether social net data should become portable, I had no idea I'd strike such a chord. The column garnered more than 20 comments, many of them espousing niche social nets as the next big thing. I also had no idea the column would be so timely. The day after it ran, MySpace announced a data portability deal with a number of big partners, including Twitter and eBay, and the day after that, Facebook followed, launching Facebook Connect.
  • Is It Time For DIY Social Networks?
    For a while now, I've been pondering whether 'tis better to create your own social network for you and your like-minded, or, maybe, John Pizzarelli-obsessed fans (more on that later), or whether it's easier just to set up a Facebook group and forget all of the proprietary crap.
  • All A-Twitter About Comcast's Twitter Guy
    Welcome to what might be called the Twitterverse of Frank Eliason, who, under the name comcastcares, has "tweeted" everything above, jumping onto Twitter like a virtual knight in shining armor. Maybe you've read about him over the last few weeks. He's the guy now appointed by Comcast to communicate with those who complain about their Comcast service on Twitter, and a day in his life is one filled with tweets issued by BlackBerries, RSS feeds that alert him to the latest Internet outage in Palo Alto, and sometimes being the canary in the Comcast coal mine.
  • My Morning Listening To Radiohead Remixes
    In all the hubbub over Radiohead's decision late last year to let fans decide how much -- or if -- they wanted to pay for the CD "In Rainbows," the band's other innovative move earlier this month somewhat got lost in the social media shuffle. But anyone looking at how they might engage their consumer base using social media -- especially those who haven't followed every permutation of the music business in the age of the download -- should study this effort.
  • Avatars Feel The Burn (Or Not) In Facebook Experiment
    "Sorry about being the apparent cause of you sleeping with a pig," wrote CondeNet's Jane Grenier to me a few weeks ago on Facebook. It's a strange communication between two people who've never actually met each other, but Jane, along with a number of other pigs -- guinea pigs, that is -- joined me in creating alter egos for Burn, a Coke energy drink available in Europe that launched a Facebook app late last month offering us an alternative life. While I, and probably Jane, sat at our keyboards, our alter egos were sent out on a pub crawl together …
  • MySpace Tries to Do Better Than Humming A Few Bars
    You probably at least saw the shorthand about MySpace Music last week, which goes as follows: three-major-record-companies-and-News-Corp.-get-together-to-kill-Steve-Jobs. But, per usual, that's a bit simplistic. This isn't about an e-commerce war circa 'bout 1999, when Amazon set out to beat barnesandnoble.com in what was thought to be the latter's business. It's about viewing the revenue engine of the music business not just as a bunch of people buying songs, but as an overarching online concept that excretes money to artists and labels in a variety of forms -- and all within one mammoth site that's about not just products, but passions.
  • Let's Get This Avatar Party Started!
    Seems logical that we should spend a lot of time in this column talking about, critiquing and participating in social marketing efforts, and figuring out what's good, bad, or ugly. So, for this week's homework assignment, I'm asking anyone who wants to play along to go to the Burn Alter Ego application on Facebook and get their avatar party started. Then you can report back after you've played with it for awhile and tell me what you think, and, yes, I'll write about our community's reaction.
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