But a report from Sprout Social finds customer service is relatively low on brands' priorities lists when it comes to social media.

From "NYT" review: "An Ugly Truth" "provides the kind of satisfaction you might get if you hired a private investigator to track a cheating spouse."

A proposed Texas social media bill would prohibit large platforms from blocking, banning or demonetizing users based on their political opinions.

We Are Social and Hootsuite's report outlines the expanded use of social media, with 45% of users aged 16 to 64 searching for brand information.