The European Parliament is calling for an infringement proceeding against Ireland’s Data Protection Commission for not enforcing the GDPR. Parliament voted for the non-binding resolution last week.
Japanese ecommerce platform Mercari has suffered a major data breach, the exposure coming from the attack against the Codecov supply-chain. Mercari recently expanded to the U.S. and UK.
Google is displaying a prominent message, saying “We protect your privacy” in Gmail and Google photos. The message appears above the list of messages in Gmail in both web and mobile.
Many Shopify businesses can use email marketing to raise awareness of their products and service. Here are 12 email marketing tools for Shopify.
The May 11 outage of the Salesforce Domain Name system was due to an error by an engineer attempting a quick fix. Is Salesforce throwing the engineer under the bus?
Email and letters can help reduce errors in choosing plans by Affordable Care Act enrollees. Low-income users of California’s ACA Marketplace achieved lower premiums and higher actuarial costs.
Twilio stock rose 0.8% to $299.54 after the firm announced it is purchasing text messaging platform Zipwhip for $850 million in cash and stock, to close later this year. The transaction follows Twilio’s acquisitions of Segment and SendGrid.
Customer service and the customer experience are not the same thing. That’s why you should think holistically, as AchieveNEXT’s Thomas A. Stewart and Aerten Consulting’s Patricia O’Connell explain.
Most consumers want to work from a “third space,” not their home or office. This is an opportunity for retailers to create a new revenue stream. Accenture’s Jill Standish explains how, and analyzes other industry trends.
Sending cadences have to be just as well-personalized as content itself. How? Here is a tutorial on email cadence best practices.