Microsoft suffered an outage on Wednesday that left users seeing blank pages and 404 errors when they tried access the Microsoft 365 admin center. The firm investigated the ongoing incident. 

Apple is mistakenly sending emails asking users to update their iTunes Connect banking information. But the recipients often have no content on iTunes Connect. 

Gmail is rolling out its new look to everyone. But it’s not that much different from the old one. 

Here is a roundup of the email metrics that brands are using to determine success. Warning: performance data tapers off within 72 hours of deployment. 

Email marketing is an effective way to reach customers and drive revenue. But it’s also a beast that can require a lot of maintenance without the right tools. Here are four things you can automate that will save you time and produce sales. 

Email remains a widely used form of digital communication — as long as brands don’t filter it out of their marketing strategy. Here are examples of three retailers and their successful promotional email programs. 

British broadband provider Talktalk has gone down, leaving customers unable to access their email. The problems are occurring as the UK struggles with a heatwave. 

Meta is reallocating resources from Facebook News tab and Bulletin, in a move that could hurt publishers. An internal note says those teams will work on building “a more robust Creator economy.”

Gmail is about to start using machine learning to identify the intent of email searches. And it will be able to create personalized suggestions based on prior searches. 

Email marketers will not like this, but here's a post that says email is a low-impact channel, not just disposable but forgettable. Brands should turn to direct mail, the author argues.