Sending out generic emails to an entire contact list is no longer effective. It is far better to leverage the power of automation to create personalized and targeted emails that engage subscribers and nurture leads. Here is an overview of how.   

Brands are texting people more. That’s because they open texts a lot more than they do emails.  Here’s an overview on this trend, and what it may mean in terms of consumer annoyance.

AI holds huge potential for improving internal processes within businesses. But bad actors have also discovered it. Here is an overview of the risks and pitfalls of AI.      

Two authors who claim ChatGPT creator OpenAI used their copyrighted books to train its bot without their consent are suing the company, CNBC reports.

Adobe employees have been instructed to not use their “personal email accounts or corporate credit cards when signing up for AI tools, like ChatGPT.” The instruction came from Cindy Stoddard, chief information officer.

Email marketing is a powerful tool for motels and hotels. But it only works well if destination properties follow some simple tips. Here are six suggestions. 

Virgin Media email users were hit with outages starting on June 19. Some have been unable to access messages sent before the disruption, with no relief in sight.